Effective Date: 24/02/2025 Last Updated: 24/02/2025
Welcome to Blyss Life Coaching. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable European laws.
We are the Data Controller responsible for handling your personal data.
2. What Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide to Us
Contact details: Name, email, phone number (when you reach out via the contact form, email, or phone).
Booking and payment details: If you book a coaching session, we process your name, email, and payment details (handled by third-party payment providers).
Communications: If you contact us, we may keep records of our correspondence.
b) Information Collected Automatically
Cookies & Analytics: We use cookies and analytics tools (like Google Analytics) to track website visits and improve user experience.
Technical data: IP address, browser type, device type, and interaction with our website.
3. How We Use Your Data
We only process your data when legally allowed under GDPR. We use your data for the following lawful purposes:
To provide services (booking, coaching, and communication).
To respond to inquiries submitted via email or contact forms.
To process payments securely through third-party payment providers.
To improve our website and services (analyzing visitor interactions).
To comply with legal obligations (e.g., tax, anti-fraud measures).
Legal basis for processing:
Performance of a contract (when you book coaching services).
Legitimate interests (e.g., responding to inquiries, improving services).
Consent (for email marketing, cookies, or tracking where applicable).
Legal compliance (tax and financial record-keeping).
4. Who We Share Your Data With
We do not sell, trade, or rent your personal data. However, we may share data with trusted third parties, including:
Payment Processors (e.g., PayPal, banks) – for secure transactions.
Website & IT Service Providers – for hosting, analytics, and security.
Legal or regulatory authorities – if required by law or for fraud prevention.
All third parties are GDPR-compliant and only process data as necessary.
5. How Long We Keep Your Data
We only retain your data for as long as necessary for the purposes mentioned above:
Coaching session records – Up to 6 months after your last session.
Financial records – Required by law for up to 7 years.
Contact form messages – Up to 12 months unless a longer communication is required.
Marketing consent – Until you withdraw consent (unsubscribe anytime).
Once data is no longer needed, it is securely deleted or anonymized.
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
✔ Right to Access – Request a copy of your data. ✔ Right to Rectification – Correct inaccurate or incomplete data. ✔ Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data. ✔ Right to Restrict Processing – Limit how we use your data. ✔ Right to Data Portability – Request transfer of your data to another service provider. ✔ Right to Object – Object to processing based on legitimate interests or direct marketing. ✔ Right to Withdraw Consent – If you gave consent, you can withdraw it at any time.
To exercise your rights, email maria@blyss.life. We respond within 30 days.
7. Data Security Measures
We implement industry-standard security measures to protect your personal data, including: 🔒 SSL encryption on our website. 🔒 Restricted access to personal data (only authorized personnel). 🔒 Secure payment processing through trusted providers.
Despite these measures, no online transmission is 100% secure. If you suspect a data breach, contact us immediately.
8. Cookies & Tracking
We use cookies to improve website functionality and analytics.
Essential cookies – Required for website operation.
Analytics cookies – Help us understand visitor behavior (e.g., Google Analytics).
Marketing cookies – Used for targeted advertising (if applicable).
You can manage or disable cookies via your browser settings.
For full details, see our [Cookie Policy] (if applicable).
9. Third-Party Links
Our website may contain external links (e.g., social media, payment providers). We are not responsible for their privacy practices. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the “Effective Date” at the top.
If significant changes affect your rights, we will notify you by email or website notice.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:
